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Join Calcurates Team

Calcurates is a b2b shipping SaaS with a head office in Bratislava (Slovakia). Our software helps e-commerce calculate accurate shipping rates and display them on the storefront.

Calcurates iintegrates with major shipping carriers (UPS, FedEx, USPS, DHL, e.t.c.) and e-commerce platforms (Magento, Adobe Commerce, Shopify, WooCommerce).

Currently we are a compact and remote-friendly team of 5 members and some external performers. We speak English, Slovak and Russian.
CHECK OUR VACANCIES

Our Vacancies

PHP Developer (mid/mid+)

Full time | Remote
  • Overview
    We are looking for a mid/mid+ PHP developer who is ready to join our friendly team. This role involves developing new features for our cloud-based shipping SaaS and integrating it with external carrier APIs (UPS, FedEx, DHL, USPS and more) and new e-commerce platforms (BigCommerce, Wix, PrestaShop).
  • Key Requirements
    • middle/middle+
    • PHP (Symfony)
    • Swagger (Open Api), REST
    • Git
    • Atlassian Jira
    • Experience with client-server applications
    • Russian-speaking
  • Extra requirements as an advantage
    • TypeScript (Angular), SCSS
    • GraphQL
    • Postgres
    • WooCommerce / WordPress
    • Shopify
    • BigCommerce
    • Magento
    • Linux
  • Tasks and responsibilities
    • Working in a small team under the guidance of an experienced tech leader
    • Developing new functionality and features for Calcurates
    • Dealing with Calcurates APIs
    • Integrations with external APIs

Shopify App Developer

Full time | Remote
  • Overview
    We are looking for a Shopify Front-end Developer for supporting and developing new features for our Shopify apps.
  • Key Requirements
    • Shopify's App CLI tool
    • Shopify's App Bridge
    • Polaris React
    • Swagger (open api), REST
    • Atlassian Jira
    • Git
    • Experience with client-server applications
    • Experience in Shopify development
    • Russian-speaking
  • Tasks and responsibilities

Customer Success Manager

Full time | Office | From 1500 €
  • Overview
    We are looking for a Customer Success Manager who will be responsible for onboarding and consulting our new English-speaking clients, as well as supporting and communicating with existing ones. This role involves building strong customer relationships, diving deep into the specifics of our product, applying technical skills, and collaborating within a small, friendly team.

    In addition, this position includes tasks related to implementing and optimizing AI-driven automations to improve and streamline our customer support processes, helping us deliver faster and more efficient service.
  • Key Requirements
    • English - fluent (conversations and writing) - for communication with clients
    • Russian - fluent - for team communication
    • IT support and some technical skills (an ability to read and understand API logs)
    • Communicability
    • Punctuality
    • Politeness
    • High level of responsibility
    • Empathy and willingness to help
    • Ability to learn quickly
    • IT support experience and skills
    • IT sales experience and skills
  • Tasks and responsibilities
    • Automation and optimisation of customer support processes with AI
    • Discovery and configuration calls with potential clients, support calls with existing clients
    • Communication with potential and existing clients via email, ticket system (Zoho Desk), Slack community and live chat
    • Collection and processing of the сlients' requirements
    • Account configuration based on the clients' requirements
    • Managing CRM (Pipedrive)
    • Improvements for UX/UI and user guides
    • Setting tasks for the development team in JIRA (based on clients' reports)
    • Main goals: 1) Converting leads into subscribed clients (dealing with inbound leads only, no sales or cold calls) 2) Making existing clients happy
  • Working conditions and benefits
    • Full-time in the office (Bratislava) with flexible hours
    • Home office hours are possible
    • Performance-based monthly rewards