During order placement, customers are presented with options for shipping. In many surveys, free shipping has proven extremely popular, and can even be the difference between purchasing from one company or a competitor. However, while consumers like the idea of free delivery, they also want their products quickly, with same day dispatch something 54% of younger consumers
under the age of 25 actively look for in their choice of supplier.
With E-commerce shipping now part of everyday shopping, many consumers also a preference for delivery providers too. They may know their local UPS guy and trust that person for instance and look for that option during the order process. Having several choices and price points allows for a flexible approach to shipping that caters to all needs and expectations, and a business that offers this tends to see better outcomes.
The ideal order receipt solution would give options for:
- International Shipping
- Delivery Speed – From free but slow to next day paid for, customers have a choice to suit every need.
- Carriers – Including USPS, FedEx, UPS, DHL, DPD and Royal Mail, depending on location
From here, the shipping process moves on.